⏱ 30-Day Return Window

We offer a 30-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you may return the item within this period for a refund or exchange. The item must be unused, in its original packaging, and in the same condition as received.

✓ Return Conditions

• ▸ Item must be unused and undamaged
• ▸ Original packaging must be intact
• ▸ All accessories and documentation included
• ▸ Proof of purchase (order number) required
• ▸ Return must be authorized before shipping

✕ Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned once opened or used:

• • Used or worn respiratory masks
• • Opened filter cartridges (safety seals broken)
• • Damaged or modified products
• • Clearance or final sale items

↩ How to Return

£ Refund Information

Once your return is received and inspected, we will send you an email notification. Approved refunds will be processed within 5-7 business days to your original payment method.

⇄ Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@ztechknives.com with photos of the defect. Exchanges are processed within 3-5 business days of receiving the returned item.

⚠ Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage and packaging. We will arrange a replacement or full refund at no additional cost, including return shipping.